I can actually predict what’s going to appear as it’s the same offset every single time (see the first two images). When I open any menu with right click on my cintiq pen I get a displaced background block instead of there being an alpha channel behind the menu. Subject: Graphical glitches when using marking menu, right clicking on layer palette, using lagoon marking menus. What follows is the exchange I had over email with Autodesk Support:
Sketchbook pro brush update#
However, as the app didn’t do this before the update there’s no logical reason that I can think of as to why it would do it after. After all, why would anyone want to use a graphics tablet as their main screen? I never have but I have come across the Autodesk ethos before – their apps are designed to be used on the primary screen. In fairness, the Facebook admin was very helpful and I did have a sneaky suspicion that I would be told it was because I’m using the Cintiq as a secondary screen. I posted about this on the Sketchbook Pro Facebook group and was advised to raise a support ticket about it, which I duly did. It is 100% repeatable and completely predictable as to what offset part of the screen will be replicated under the menu. If I move it to the centre it shows parts of the UI. If the marking menu is near the edges the background is black, as there is nothing to see. Whenever I try to use a marking menu, which is the standard way of selecting tools and brushes, I get a graphical glitch which puts a background behind the marking menu which seems to be sampling the screen. Since update 7.2.1 I’ve found the app completely unusable.
Sketchbook Pro has been my go-to application for well over a decade and I was really pleased when Autodesk started breathing life back into it with update after update, it just got better and better. With an intuitive, seamless marking menu UI similar to that found in Maya (a 3D program I used as a games artist), easy customisable brushes and a rotating canvas long before Photoshop included it. It then had, and still has the smoothest rendering engine I’ve ever come across in a drawing/painting app. In my case I think I picked it up at 1.4 and fell in love with it immediately. For what seems like forever, I have been a strong advocate for Autodesk Sketchbook Pro, first using it when it was Alias Sketchbook Pro 1.x.
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